I have already bought another printer and it is not a Canon. Let them know you have been working with technical support and the Canon Upgrade Program was offered.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 seven days a week, 8am to Midnight. To help you get up and running quickly, we also offer free standard shipping (if the order is completed by 12:30PM ET). This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. You are eligible for Canon's Upgrade Program. If you are able to find someone locally, please keep in mind that the costs associated with having this service performed may exceed the cost of a brand new printer. Even if the ink absorber is successfully changed, the ink absorber counter must be reset using a software utility that has not been made to the public, as it is proprietary software. Replacing the ink absorber is a complicated and potentially messy procedure. We are aware that there are many 'do-it-yourself' web sites that offer instructions for making this repair. When the message changes to indicate that the waste ink absorber is full, printing cannot be performed and the printer may need to be serviced. Printing can be performed until the waste ink absorber becomes full. The waste ink absorber is a part inside of your printer that absorbs excess ink used in the cleaning and printing operations.

Canon mp490 printer ink absorber full